Brian Bailey Preface to the Revised Edition

Design and Politics

Cordell Ratzlaff, former manager of Apple's Human Interface Group, was asked whether open source was used as a resource in the development of OS X. He talked about how good open source is for code development projects, but not for user interfaces.

"Great design comes from dictatorships, not democracies."

I have to agree. There has to be a driven person with a vision for what a product, website, or application should be. Every new design involves many, many small decisions, but a desire for consensus above all tends to drive the project toward mediocrity.