Enterprise AppleApril 2, 2005
InfoWorld's Chad Dickerson has an excellent article on the challenges IT departments face as users begin to request Macs. His initial response to one of his salespeople was "If you promise not to ask for support or help of any kind," and he's right. If an organization is going to allow exceptions to platform standardization, the user should be a true power user who is willing to do the hard work required to integrate with the existing environment.
Here's Chad's follow-up after receiving heavy criticism from Apple supporters, despite stating an obvious fact - all technology is merely a means to an end and should be chosen because it is the best solution to a specific problem.